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Founded in 1924 as “Ace Stores“, the company changed its name to “Ace Hardware Corporation” in 1931. The company was named after the ace fighter pilots of World War 1, who were able to overcome all odds.
Ace Hardware Corporation is the world’s largest hardware retail cooperative, and the largest non-grocery American retail cooperative. It first reached $1 billion in wholesale sales in 1985 and $5 billion in 2015. As of 2016, it has over 4,800 locations in 60 countries. Ace operates 17 distribution centers in the United States, and additional distribution facilities in China, Panama, and the United Arab Emirates.
As of 2016, J. D. Power has ranked Ace Hardware: “Highest in Customer Satisfaction with Home Improvement Retail Stores” for ten consecutive years.
Over 4,600 of Ace’s 4,700 stores around the globe are independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal…just like it ought to be. While others have become large and impersonal, at Ace, they have remained small and very personal. That’s why they say a visit to Ace, is like a visit to your neighbor.
AceHardware.com also sells Craftsman Tools, a very well known and trusted brand that was originally owned by Sears, but has since been sold to Stanley Black & Decker.
In 2007, Craftsman was named: “America’s Most Trusted Brand” and brand with “Highest Expectations“. In 2009, the readers of ’Popular Mechanics’ magazine named Craftsman: “their favorite brand of Hand Tools” in their Reader’s Choice Awards. Craftsman is the: official Tool Brand of NASCAR and the DIY Network.
Guarantees & Return Policy
Many of the items that are sold on AceHardware.com come with a manufacturer’s warranty. For additional information on the manufacturer’s warranty for a specific product, contact the manufacturer directly.
If you are not satisfied with an item that you have purchased (excluding gift cards and gas-powered outdoor equipment), you may return the item up to thirty days after the original purchase date to receive a store credit (less shipping, handling and other charges).
Orders are shipped on business days only. Business days are Monday – Friday, excluding federal holidays within the United States.
The shipping cost shown for an individual item reflects what you can expect to pay if the item ships alone. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. Your actual shipping and handling cost will automatically compute on the Shipping Options page of checkout.
You will not be charged for any item until it is shipped to you.
Shipping Method Total Delivery Time
- Standard Ground approximately: 1-7 business days
- 2nd Day approximately: 2-3 business days
- Next Day approximately: 1-2 business days